Furniss, D and Blandford, A and Curzon, P (2008) Usability Work in Professional Website Design: Insights from Practitioners' Perspectives. In: Law, E and Hvannberg, E and Cockton, G, (eds.) Maturing Usability: Quality in Software, Interaction and Value. (144 - 167). Springer London: London.
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This exploratory study aims to gain insight into how usability practitioners work in professional web design. This is done through interviews and a grounded analysis. The description reported here refers to the wider influence of the commercial context on usability work. This brings to the fore such issues as: the client?s influence on work, negotiation between clients and practitioners, the adaptation and use of methods, practitioner expertise and the consideration of ?people? in the usability process. It is believed that this research focus, which moves toward wider issues in practice, is best conceptualised from a system level perspective where the goal is to coordinate resources to add value to the design process.
|Title:||Usability Work in Professional Website Design: Insights from Practitioners' Perspectives|
|Open access status:||An open access version is available from UCL Discovery|
|Additional information:||Imported via OAI, 7:29:01 1st Mar 2008|
|UCL classification:||UCL > School of Life and Medical Sciences > Faculty of Brain Sciences > Psychology and Language Sciences (Division of) > UCL Interaction Centre|
UCL > School of BEAMS > Faculty of Engineering Science > Computer Science
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