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Detecting multiple classes of user errors

Curzon, P and Blandford, A (2001) Detecting multiple classes of user errors. In: Engineering for Human-Computer Interaction. (57 - 71). Springer Berlin: Heidelberg.

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Abstract

Systematic user errors commonly occur in the use of interactive systems. We describe a formal reusable user model implemented in higherorder logic that can be used for machine-assisted reasoning about user errors. The core of this model is a series of non-deterministic guarded temporal rules. We consider how this approach allows errors of various specific kinds to be detected and so avoided by proving a single theorem about an interactive system. We illustrate the approach using a simple case study.

Type:Book chapter
Title:Detecting multiple classes of user errors
ISBN-13:978-3-540-43044-5
Open access status:An open access version is available from UCL Discovery
DOI:10.1007/3-540-45348-2_9
Additional information:Imported via OAI, 7:29:01 6th Mar 2008
UCL classification:UCL > School of BEAMS > Faculty of Engineering Science > Computer Science

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